Legal notice

Legal Notice

The page nobody reads but everybody needs. Including us, apparently.

§ 1 — website operator

Who Is Behind This

This website, weunderperform.com, is operated by:

Company name: Subscription Box
Legal form: Ltd.
Registered address: Bulgaria, 1220 Sofia, 5, Chudomir Str., fl. 5, ap. 21
UIC: 204684672
VAT number: BG204684672
Represented by: Hristo Radichev
Email: oops@weunderperform.com
Phone: +359 885 360 715 — we do pick up, just not always immediately

§ 2 — supervisory authority

Who Keeps an Eye on Us

Underperform is registered and operates under Bulgarian law. The competent supervisory authority for consumer protection matters is:

Authority: Commission for Consumer Protection (Комисия за защита на потребителите — КЗП)
Address: 1 Vrabcha St., Sofia 1000, Bulgaria
Website: kzp.bg

We hope you never need them. But they exist, and you are entitled to know it.


§ 3 — trade register

Where We Are Officially Recorded

The company is registered in the Bulgarian Commercial Register (Търговски регистър) maintained by the Registry Agency (Агенция по вписванията). Registration details can be verified at brra.bg using the UIC listed above.


§ 4 — intellectual property

What Belongs to Us

The Underperform name, logo, all t-shirt designs, website content, and copy are the intellectual property of Subscription Box Ltd. and are protected under applicable Bulgarian and EU intellectual property law.

Unauthorized reproduction, distribution, or commercial use of any content from this Website — in whole or in part — is prohibited. This includes screenshotting our designs and having them printed elsewhere. We will notice. Eventually.


§ 5 — disclaimer of liability

What We Cannot Promise

We make every reasonable effort to ensure the information on this Website is accurate, complete, and up to date. However — and this will come as no surprise given our name — we cannot guarantee it is always perfect.

We reserve the right to modify, update, or remove content from the Website at any time without prior notice. We are not liable for any damages arising from reliance on information published here, to the extent permitted by applicable law.

Links to third-party websites are provided for convenience only. We do not endorse, control, or take responsibility for the content of external sites. If you click a link and end up somewhere unpleasant, that is between you and the internet.


§ 6 — online dispute resolution

If You Want to Escalate

As required by EU Regulation No. 524/2013, we are obliged to inform you of the existence of the European Online Dispute Resolution platform. You can access it at:

ec.europa.eu/consumers/odr — an EU platform for resolving disputes between consumers and online traders without going to court. We are not enthusiastic about disputes of any kind, but this is your right and we respect it.

Our email address for ODR purposes is: oops@weunderperform.com

We would, however, genuinely prefer that you contact us directly first. Most things can be sorted out with a straightforward email. We are reasonable people. Underperforming, but reasonable.


§ 7 — hosting and technical operation

Who Keeps the Lights On

This Website is hosted by Shopify. We mention this because EU regulations require it, and because transparency is one of the few things we do without irony.


§ 8 — applicable law

The Legal Framework

This Legal Notice and all matters relating to this Website are governed by Bulgarian law, specifically including:

  • The Electronic Commerce Act (Закон за електронната търговия)
  • The Consumer Protection Act (Закон за защита на потребителите)
  • The Personal Data Protection Act (Закон за защита на личните данни)
  • EU Directive 2000/31/EC on electronic commerce
  • EU Directive 2011/83/EU on consumer rights

Consumers resident in other EU member states retain all mandatory protections afforded by the law of their country of residence. We are not trying to take anything away from you. We just want to sell you a t-shirt.